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Unable to add On-Prem Cluster to NetApp Console due to "Internal Server Error"

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Category:
netapp_console
Specialty:
netapp_console_platform
Last Updated:

Applies to

  • NetApp Console
  • On-Prem Cluster

Issue

  • When attempting to add an On-Prem cluster to NetApp Console, the operation fails with an “Internal server error” message.
  • Server.log shows
2026-02-2001:10:38,197 UTC ERROR [WorkingEnvironment][XXXXXXX][][user@domain.com](simplicator-akka.actor.default-dispatcher-19430)[SimplicatorServerActor:284] ... describeLifs failed: null java.lang.NullPointerException: null

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