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Unable to access previous working environment in BlueXP/DII via NSS account after changing mail ID

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Applies to

  • BlueXP
  • Data Infrastructure Insight (DII)
  • NetApp Support Site federation access (NSS)
  • Working environment access

Issue

  • User changed the NSS mail ID
  • BlueXP doesnt recognize the new mail ID as the same user and connects to a new working environment

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