Skip to main content
NetApp Knowledge Base

Unable to access NetApp Agent UI due to unsupported instance type

  1. Last updated
  2. Save as PDF
Views:
178
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

Applies to

  • NetApp Console
  • Microsoft Azure
  • Amazon Web Services (AWS)
  • Google Cloud Provider (GCP)

Issue

  • NetApp agent is in a disconnected / unknown state and the below error is seen in NetApp Console :
    Failed to initialize UI, service unavailable
  • Unable to access system manager of the CVO and FSx working environments.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.