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Unable to access BlueXP connector local UI with error: "Services.cloud.netapp.com DNS address could not be found"

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netapp_console
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netapp_console_platform
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Applies to

  • NetApp BlueXP connector
  • Deployment mode is Standard mode
  • A client PC is not connected to internet.

Issue

When a web browser directly accesses the BlueXP Local UI, it displays the following message.

This page can't be reached.
Services.cloud.netapp.com DNS address could not be found.

ERR_NAME_NOT_RESOLVED

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