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On-Prem BlueXP Connector installation times out on "Waiting for OCCM"

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Applies to

  • BlueXP
  • On-Prem Connector installation

Issue

  • When manually installing BlueXP on a host, an error is seen:
[X] Waiting for OCCM, It may take few minutes Timed out waiting for http://localhost/service-manager/isHealthy
Waited for 600 seconds
Installation failed
 
  • Install logs show an unsupported docker engine version:

Line  5: [INFO] 2024-07-01T14:40:51.976Z {"title":"Verifying Docker version","success":true,"successText":"OK","successDebug":"27.0.2","data":{"containerRuntimeVersion":"27.0.2"}}

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