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Old files automatically attached to every new NetApp support case

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Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

Applies to

NetApp Support Site (mysupport.netapp.com)

Issue

  • When creating a new support case via the NetApp Support Site, files  that were used for a previous case are automatically attached to every new case
  • There is no way to remove these files using the support site UI

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