Skip to main content
NetApp Knowledge Base

Netapp Console Agent unresponsive with agent logs filled with akka pattern AskTimeoutException messages

  1. Last updated
  2. Save as PDF
Views:
16
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

Applies to

  • Netapp Console
  • SREG-CLOUD-MANAGER-SAAS

Issue

  • The NetApp Console Agent running on a customer-managed  VM with Podman became unresponsive
  • failed to send scheduled AutoSupport and AoD reports
  • Agent log files filled with repeated 'akka.pattern.AskTimeoutException' messages.
  • Issue gets resolved after customer reboots VM, but problem  recurs after some time

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.