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NetApp console cannot reach the agent because containers could not be started

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47
Visibility:
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0
Category:
cloud-manager
Specialty:
cloud
Last Updated:

Applies to

  • NetApp Agent
  • NetApp Console

Issue

  • NetApp agent went offline and triggered an email alert : Your NetApp Console cannot reach the agent. This may affect NetApp Console services, including Cloud Volume ONTAP.
  • Error seen in Console Timeline :

Error:Failed to start containers error: podman-compose version: 1.0.6 ['podman', '--version', ''] using podman version: 4.9.4-rhel ** excluding: set() ['podman', 'ps', '--filter', 'label=io.podman.compose.project=service-manager-2', '-a', '--format', '{{ index .Labels "io.podman.compose.config-hash"}}'] podman volume inspect service-manager-2_cloudmanager_traefik_certs || podman volume create service-manager-2_cloudmanager_traefik_certs ['podman', 'volume', 'inspect', 'service-manager-2_cloudmanager_traefik_certs'] ['podman', 'network', 'exists', 'service-manager-2_connector-network'] ['podman', 'network', 'create', '--label', 'io.podman.compose.project=service-manager-2', '--label', 'com.docker.compose.project=service-manager-2', '--opt', 'mtu=1460', '--subnet', ', 'service-manager-2_connector-network'] Error: subnet is already used on the host or by another config Traceback (most recent call last): File "/usr/lib/python3.6/site-packages/podman_compose.py", line 719, in assert_cnt_nets compose.podman.output([], "network", ["exists", net_name]) File "/usr/lib/python3.6/site-packages/podman_compose.py", line 1097, in output return subprocess.check_output(cmd_ls) File "/usr/lib64/python3.6/subprocess.py", line 356, in check_output **kwargs).stdout File "/usr/lib64/python3.6/subprocess.py", line 438, in run output=stdout, stderr=stderr) subprocess.CalledProcessError: Command '['podman', 'network', 'exists', 'service-manager-2_connector-network']' returned non-zero exit status 1. During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/bin/podman-compose", line 11, in <module> load_entry_point('podman-compose==1.0.6', 'console_scripts', 'podman-compose')() File "/usr/lib/python3.6/site-packages/podman_compose.py", line 2940, in main podman_compose.run() File "/usr/lib/python3.6/site-packages/podman_compose.py", line 1422, in run cmd(self, args) File "/usr/lib/python3.6/site-packages/podman_compose.py", line 1753, in wrapped return func(*args, **kw) File "/usr/lib/python3.6/site-packages/podman_compose.py", line 2066, in compose_up podman_args = container_to_args(compose, cnt, detached=args.detach) File "/usr/lib/python3.6/site-packages/podman_compose.py", line 902, in container_to_args assert_cnt_nets(compose, cnt) File "/usr/lib/python3.6/site-packages/podman_compose.py", line 760, in assert_cnt_nets compose.podman.output([], "network", args) File "/usr/lib/python3.6/site-packages/podman_compose.py", line 1097, in output return subprocess.check_output(cmd_ls) File "/usr/lib64/python3.6/subprocess.py", line 356, in check_output **kwargs).stdout File "/usr/lib64/python3.6/subprocess.py", line 438, in run output=stdout, stderr=stderr) subprocess.CalledProcessError: Command '['podman', 'network', 'create', '--label', 'io.podman.compose.project=service-manager-2', '--label', 'com.docker.compose.project=service-manager-2', '--opt', 'mtu=1460', '--subnet', '', 'service-manager-2_connector-network']' returned non-zero exit status 125. 

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