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Mediator shows as Failed or Degraded in NetApp Console

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Category:
cloud-manager
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netapp_console
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Applies to

  • NetApp Console
  • Cloud Volumes ONTAP (CVO)
  • Mediators
  • AWS

Issue

  • High Availability (HA) is in degraded state after mediator shows as failed/degraded/unknown in Cloud Manager
  • CVO CLI reports that the Takeover is not possible: Mailbox disks are not healthy in "storage failover show"

node::> storage failover show
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
node-01
               node-02        false    Connected to node-02,
                                       Takeover is not possible: Mailbox
                                       disks are not healthy
node-02
               node-01        false    Connected to node-01,
                                       Takeover is not possible: Mailbox
                                       disks are not healthy
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