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First access to private mode connector after installation is redirected to proxy settings page

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Applies to

  • BlueXP Connector 3.9.47 and earlier
  • Private Mode

Issue

  • After installation of private mode connector,  access to private mode connector is redirected to proxy settings page

proxy_image001.png

  • Following error message is observed in  server.log

2025-01-23 07:47:23,435 GMT ERROR [Support Services              ] [rLSEBZUm] [             ] [Anonymous      ] (simplicator-akka.actor.default-dispatcher-17) [GenerateRoutes:273] Got a failure:
com.amazonaws.SdkClientException: Unable to execute HTTP request: Connect to ec2.us-west-2.amazonaws.com:443 [ec2.us-west-2.amazonaws.com/xx.xx.xx.xx] failed: connect timed out

 

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