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Connector unstable due to cloudmanager_vector container restarting constantly

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netapp_console
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netapp_console_platform
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Applies to

  • NetApp Console
  • Agent

Issue

  • Console Agent is reported as inactive or disconnected
  • docker ps shows container cloudmanager_vector restarting:
8c8aa8fd7dc4   Azure Container Registry | Microsoft Azure                    "/usr/local/bin/vect…"   About an hour ago   Restarting (78) 28 seconds ago                                                                                                cloudmanager_vector
  • Container logs show the following:
2025-08-25T17:53:59.164294Z ERROR vector::cli: Configuration error. error=Error while retrieving secret from backend "get_auth_token": Command timed-out.
2025-08-25T17:54:59.456116Z  INFO vector::app: Log level is enabled. level="info"
2025-08-25T17:54:59.456526Z  INFO vector::app: Loading configs. paths=["/etc/vector/vector.json"]

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