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CVO license renewal fails with error : Failed connecting to saas-mp service. Remotely closed

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Category:
cloud-manager
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Applies to

  • BlueXP
  • Cloud Volumes ONTAP (CVO)

Issue

  • CVO license renewal fails with error : Failed connecting to saas-mp service. Remotely closed
  • License renewed for only node of HA pair.
From connector's server.log :
2025-07-23 12:56:40,672 UTC ERROR [Renew License                 ] [JDZu0oXy] [             ] [System         ] (simplicator-akka.actor.default-dispatcher-31703) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/SaasMpProtocol/getCvoLicense failed: Failed connecting to saas-mp service. Remotely closed

com.netapp.oncloud.simplicator.client.common.SimplicatorException: Failed connecting to saas-mp service. Remotely closed

From BlueXP timeline :

clipboard_e350220fcb3d34c0d9f7245e187cdf6ef.png

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