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BlueXP connector is inactive with all the working environments in failed state

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cloud-manager
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Applies to

BlueXP

Issue

  • BlueXP connector show inactive from the SaaS UI only with all the working environments in failed state.
  • server.log has Connection reset by peer error as below:
2024-05-10 02:59:49,886 UTC ERROR [Token Generator] [YDxQxRx2] [             ] [System] (simplicator-akka.actor.default-dispatcher-271) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/PortalProtocol/getToken failed: Connection reset by peer java.io.IOException: Connection reset by peer

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