Resolving root volume recovery in Cloud Volumes ONTAP and ONTAP select environments
Applies to
- Microsoft Azure (Azure)
- Amazon Web Services (AWS)
- Google Cloud Platform (GCP)
- Cloud Volumes ONTAP (CVO)
- ONTAP Select
- ONTAP 9
Issue
- In some circumstances related to multiple reboots or underlying hardware issues, a node may boot with boot_recovery flag set.
- While the flag is set, the node will be booted to a limited configuration and a message will be displayed.
***********************
** SYSTEM MESSAGES **
***********************
The contents of the root volume may have changed and the local management
configuration may be inconsistent and/or the local management databases may be
out of sync with the replicated databases. This node is not fully operational.
Contact support personnel for the root volume recovery procedures.
- If your system is configured to do so, it generates and transmits an AutoSupport (or ''call home'') message
callhome.root.vol.recovery.reqd
to NetApp technical support. Subject -"root volume not working properly"
Mon Oct 25 09:43:57 -0700 [c01-01: mgwd: callhome.root.vol.recovery.reqd:EMERGENCY]: Call home for ROOT VOLUME NOT WORKING PROPERLY: RECOVERY REQUIRED.