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Cloud Volumes ONTAP upgrade fails with License not found in the cot manifest

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cloud-volumes-ontap-cvo
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cloud
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Applies to

  • ONTAP 9
  • Cloud Volumes ONTAP (CVO)
  • BlueXP
  • Connector

Issue

  • The desired ONTAP version is not presented as an option in BlueXP
  • On attempting to upgrade CVO using the URL method, BlueXP fails and the following errors are seen in the connector logs
2023-04-29 15:52:15,716 UTC INFO  [Update System Image           ] [2905eb65-b384-4493-8896-d3cdba3xxXX] [6cmLWFxxXX   ] [XXXX XXXXXX    ] (common-akka.actor.default-dispatcher-19555) [OdinActor:109] >>>> Start action => Action Name: 'Update System Image', Resource Key: ':VsaWorkingEnvironment-BWp6xxxx:' >>>>

2023-04-29 15:52:20,087 UTC INFO  [Update System Image           ] [2905eb65-b384-4493-8896-d3cdba3xxXX] [6cmLWFxxXX   ] [XXXX XXXXXXX    ] (common-akka.actor.default-dispatcher-19546) [OdinActor:122] <<<< Finish action <= Action Name: &#039;Update System Image&#039;, Resource Key: &#039;:VsaWorkingEnvironment-BWp6xxxx:&#039;, Status: Failed with error &#039;Could not determine configuration for vsa avanacxxx, region us-east-1. License not found in the cot manifest&#039; <<<<
  • The instance type is supported for both the connector and CVO

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