Cloud Insights detects alerts of "CVO Object Store Host Unresolvable copy"

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Category:: cloud-volumes-ontap-cvo

Specialty:: cloud

Last Updated:

Applies to

NetApp Cloud Insights
Cloud Volumes ONTAP

Issue

Cloud Insights detects alerts as the below:

Violated Monitor

CVO Object Store Host Unresolvable copy

Alert Description

The object store server host name cannot be resolved to an IP address. The object store client cannot communicate with the object-store server without resolving to an IP address. As a result, data might be inaccessible.

Log Source and Condition logs.netapp.ems(ems.ems_message_type = \"objstore.host.unresolvable\" AND ems.cluster_vendor = \"NetApp\" AND ems.cluster_model = CDvM*)

EMS log on Cloud Volumes ONTAP has the following logs.

Sun Apr XX XX:XX:XX +0900 [XXXX-01: secd: secd.dns.server.timed.out:error]: DNS server XXX.XXX.XXX.XXX did not respond to vserver = admin Vserver within timeout interval.

Sun Apr XX XX:XX:XX +0900 [XXXX-01: secd: secd.unexpectedFailure:debug]: vserver (admin) Unexpected failure. Error: DNS forward lookup procedure failed   [2020 ms] Failed to connect to XXX.XXX.XXX.XXX for DNS via Source Address XXX.XXX.XXX.XXX: Operation timed out   [  2039] Entry for host-name: XXX.blob.core.windows.net not found in any of the available sources **[  2040] FAILURE: Hostname lookup failed with error: Name does not resolve