Citrix profiles on AWS CVO are slow, time out, or load temporary profiles due to disk latency
Applies to
- Cloud Volumes ONTAP (CVO) on AWS
- Citrix VDI
Issue
- Citrix profile folders for user profile redirection are slow or time out
- Users may have long times to log in for VDI or published applications
- Profiles may not load and a temporary one may be seen
- ONTAP reports high latency from disk
- Example: Running
qos statistics volume latency show
has high latency in disk column
- Example: Running
Cluster::> qos statistics volume latency show Workload ID Latency Network Cluster Data Disk QoS NVRAM Cloud --------------- ------ ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- -total- - 8.88ms 2.82ms 1.00us 1032.00us 5.02ms 0ms 2.00us 0ms citrix_home1-.. 6762 137.73ms 1.91ms 1.00us 22.93ms 112.89ms 0ms 0ms 0ms citrix_profi-.. 26764 133.29ms 1.82ms 0ms 2.84ms 128.62ms 0ms 0ms 0ms citrix_home2-.. 18527 78.48ms 1.96ms 0ms 7.69ms 68.83ms 0ms 0ms 0ms citrix_home3-.. 33649 50.51ms 239.00us 0ms 995.00us 49.28ms 0ms 0ms 0ms