CVO Fails to upgrade from ONTAP 9.13 to 9.14

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Visibility:: Public

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Category:: cloud-volumes-ontap-cvo

Specialty:: bluexp

Last Updated:

Applies to

Google Cloud Platform (GCP)
BlueXP Connector
Cloud Volumes ONTAP
ONTAP 9.x upgrade

Issue

Upgrade from ONTAP 9.13 to 9.14 fails with the following error:

[XXXXXXXX:87] Failed sending to stream api-gw, error:java.lang.RuntimeException: {"message":"Too Many Requests"}

2024-06-08 11:04:33,514 UTC INFO  [Update System Image           ] [XXXXXXXXXXXXXXXX] [XXXXXXXXX   ] [XXXXXXXX] (oncloud-akka.actor.default-dispatcher-66) [KinesisClient:88] Failed record:audit_stream_production,{"auditRecord":{"errorMessage":null,"actionParameters":"{\"_cluster\":\"10.0.1.40\",\"_result\":{\"nduNodeUpdateInfos\":[{\"nodeName\":null,\"nodeNduStatus\":\"in_progress\"},{\"nodeName\":null,\"nodeNduStatus\":\"completed\"}],\"overallStatus\":\"in_progress\",\"packageVersion\":\"9.14.1P2\"}}","date":1717844673492,"status":"Success","actionName":"Cluster Image Update Status","requestId":"012d2d15-c49c-4971-a424-a502f26cb9cf"},"agentId":"XXXXXXXXXXXXXXXX","isBeta":false,"occmBuildNumber":1,"identifier":{"timestamp":1717844673496,"company":"XXX","site":"XXXXXXXXXXXXX","host":"XXXXXXXXXXX","systemId":"XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX"},"occmFullVersion":"3.9.40.1714743241911","accountId":"account-XXXXXXXX","occmVersion":"3.9.40","callerInfo":{"name":"XXXXXXXXXXX","userPortalId":"auth0|XXXXXXXXXXXXXX","userEmail":"auth0|XXXXXXXXXXXXX"},"referrer":https://cloudmanager.netapp.com/}