AWS network latency causes disk not responding and offline aggregate

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Category:: cloud-volumes-ontap-cvo

Specialty:: cloud

Last Updated:

Applies to

Amazon Web Services (AWS)
Cloud Volumes ONTAP (CVO)

Issue

CVO shows aggregate offline due to a failed disk. Volumes are offline and data is not being served.

cluster1::*> aggr show



Aggregate     Size Available Used% State   #Vols  Nodes            RAID Status

--------- -------- --------- ----- ------- ------ ---------------- ------------

aggr1 42.52TB   27.71TB   35% online      14 cluster1-01 raid0, normal

aggr2 42.52TB 12.25TB 71% online 26 cluster1-01 raid0, normal

aggr3 0B 0B 0% failed 0 cluster1-01 raid0, partial

cluster1::*> aggr show-status aggr3

Aggregate aggr3 (failed, raid0, partial) (advanced_zoned checksums)

Plex /aggr3/plex0 (offline, failed, inactive)

RAID group /aggr3/plex0/rg0 (partial, advanced_zoned checksums)



RAID Disk    Device    HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)

---------    ------    ------------- ---- ---- ---- ----- --------------    --------------

data        0b.2     0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176

data    FAILED        N/A                        8257528/ -

data        0b.1     0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176

data        0b.10    0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176

data        0b.14    0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176

data        0b.12    0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176

Raid group is missing 1 disk.