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Data Infrastructure Insights: EMC Unisphere data collector is reporting zero volumes

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Applies to

Data Infrastructure Insights (DII)(Formerly Cloud Insights)

Issue

EMC Unisphere data collector is reporting zero volumes for one or more arrays.

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Error message in the logs:

2024-08-06 10:30:50,480 ERROR [DSM-pool-3-thread-493/collector_name [foundation] [ 172 ] ] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource - collector_name [Unexpected data retrieved] - Array 000xxxxxxxxx reported 0 volumes. ([Device name 000xxxxxxxxx]: Array 000xxxxxxxxx reported 0 volumes.)

 

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