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Cloud Insights Workload Security agent throws errors after automatic upgrade

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Category:
data-infrastructure-insights
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oci
Last Updated:

Applies to

  • Cloud Insights (CI)
  • Workload Security

Issue

  • After automatically upgrading, the Cloud Insights Workload Security agent service fails to start. 
  • Review of the /opt/netapp/cloudsecure/agent-logs/agent.log reveals an error:
    2023-04-07T13:07:30,108 [INFO] [nnnn-nnnn-nnnn-nnnn-nnnnn] [yyyy-yyyyy-yyyy-yyyy-yyyyyy] [agent-ActorSystemImpl] - Cloudsecure agent is starting..
    2023-04-07T13:07:30,170 [ERROR] [nnnn-nnnn-nnnn-nnnn-nnnnn] [yyyy-yyyyy-yyyy-yyyy-yyyyyy] [agent-ActorSystemImpl] - Failed to configure agent. Reason: Unable to find the expiry of the agent keystore. Error:keystore password was incorrect

 

 

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