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Cloud Insights Custom reports of AHR schedule are reset to manual in customer environment

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Category:
data-infrastructure-insights
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bluexp_insights
Last Updated:

Applies to

  • Cloud Insights(CI)
  • Auto Host Resolution(AHR)

Issue

The customer reports that the AHR schedule  have reverted from a previously set daily schedule to manual all by itself. As a consequence AHR didn't run for a month, new devices introduced into the environment haven't been identified, ultimately affecting chargeback.

 

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