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Brocade Switch Collectors in DII Fail with Connection timed out error

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data-infrastructure-insights
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Applies to

  • Data Infrastructure Insights (DII) / Cloud Insights (CI)
  • Brocade Collector

Issue

  • Brocade switch collectors in failed state with error:
    Error connecting: Could not communicate with the device:java.net.ConnectException: Connection timed out: connect
  • Logs show:
    ERROR [DSM-pool-3-thread-756/<name<=> [foundation] [ 77 ] ] com.onaro.sanscreen.acquisition.framework.datasource.AuditSession - Could not communicate with the device:java.net.ConnectException: Connection timed out: connect com.jcraft.jsch.JSchException: java.net.ConnectException: Connection timed out: connect at com.jcraft.jsch.Util.createSocket(Util.java:394) ~[jsch-0.1.55.jar10360349742262572285.jar:?] at com.jcraft.jsch.Session.connect(Session.java:215) ~[jsch-0.1.55.jar10360349742262572285.jar:?] at com.jcraft.jsch.Session.connect(Session.java:183) ~[jsch-0.1.55.jar10360349742262572285.jar:?] at com.onaro.sanscreen.acquisition.ssh.client.impl.jsch.SSHClientJSCH.login_internal(SSHClientJSCH.java:96) ~[brocade_cli.jar12562983838483520789.jar:?] at com.onaro.sanscreen.acquisition.ssh.client.impl.jsch.SSHClientJSCH.login(SSHClientJSCH.java:66) ~[brocade_cli.jar12562983838483520789.jar:?] at com.onaro.sanscreen.acquisition.ssh.client.impl.jsch.SSHClientJSCH.login(SSHClientJSCH.java:57) ~[brocade_cli.jar12562983838483520789.jar:?] at com.onaro.sanscreen.acquisition.ssh.client.impl.jsch.SSHClientExecuteUsingInteractiveShell.login(SSHClientExecuteUsingInteractiveShell.java:47) ~[brocade_cli.jar12562983838483520789.jar:?]

 

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