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Create license task on BlueXP timeline failed with Error: Nss key id is missing

Last Updated:

Applies to

  • NetApp BlueXP
  • NetApp Cloud Tiering License
  • NetApp BlueXP Digital Wallet(DW)


  • When the Onprem Cluster is discovered on BlueXP, The "Create license" event on the BlueXP timeline for the tiering license fails with the below error:

Sep 22 2023, 9:46:21 am   Create license  oidc|BlueXP-Federation|xxxxx   Failed

Error:Nss key id is missing

  "method": "POST",
  "url": "/license/external/serial-number/xxxxx",
  "body": {
    "accountId": "account-xxxx",
    "licenseType": "TIERING",
    "expirationDate": 205129xxxx,
    "capacity": 100

  • But the Digital Wallet has already shown the cloud tiering license successfully

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