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"The 14-day free trial has ended..." appears even if using Cloud Sync is free of charge for CVS and ANF

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cloud-sync
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Applies to

  • NetApp Cloud Sync
  • Azure NetApp Files (ANF)
  • NetApp Cloud Volumes Service (CVS)
  • Using "Cloud Sync relationships are free for Cloud Volumes Service and Azure NetApp Files." on Cloud Sync technical FAQ

Issue

The following message appears:

The 14-day free trial has ended. To continue using this service. you have two options:
 
Cloud Sync is free of charge for CVS and ANF

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