BlueXP Copy and Sync relationship fails with ETIMEDOUT to StorageGRID
Applies to
- BlueXP Copy & Sync
- StorageGRID
Issue
- Sync relationship from SMB to StorageGRID fails with ETIMEDOUT error.
- Data broker failed logs show:
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[INFO] [SCANNER] [8] [3730596] [672102267d3bf934513fb9b5] [LIST] FAILED source { cifs: { host: 'domain.net', share: 'cifsshare', provider: 'cifs', username: 'serviceaccnt', workgroup: 'domain' } } and target: { s3: { bucket: 'storagegridbucket', tags: [], provider: 'sgws', host: 'bucket.vpce.amazonaws.com.cn', accessKey: 'key' } } { message: '', stack: 'AggregateError [ETIMEDOUT]: \n at internalConnectMultiple (node:net:1117:18)\n at afterConnectMultiple (node:net:1684:7)', code: 'ETIMEDOUT', name: 'TimeoutError', '$metadata': { attempts: 3, totalRetryDelay: 2000 } }
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