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Various services show as unavailable for On-Premises working environment in BlueXP deployed via Azure Marketplace

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Category:
cloud-manager
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bluexp
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Applies to

  • BlueXP
  • Azure

Issue

After deploying a BlueXP connector via Azure Marketplace and adding an On-Premises working environment (WE) to the canvas, selecting the WE in the canvas shows various services as "Unavailable" in the details pane. Hovering over the information icon shows a tooltip message "Failed to determine service status."

BlueXP connector via Azure Marketplace and adding an On-Premises working environment (WE)

Further review of the docker containers (running sudo docker ps on the connector) reveals that there are no cloudmanager_tiering or cloudmanager_cbs containers deployed.

 

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