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Unable to get the account verification e-mail for BlueXP federated user

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cloud-manager
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bluexp
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Applies to

  • BlueXP
  • Federated Account (Azure AD, SAML, ADFS)

Issue

  • User is not able to get the verification email via federation setup even after trying multiple times
  • BlueXP account is not verified
  • User does not receive 'click to verify email address' emails from NetApp.com
  • Confirmed confirmation emails from NetApp.com never reach customer email servers

 

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