Skip to main content
NetApp Knowledge Base

Unable to create support case by Account Admin Role user on BlueXP

  1. Last updated
  2. Save as PDF
Views:
124
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • NetApp BlueXP
  • NetApp Support Site (NSS) account

Issue

The added member with "Account Admin" role cannot open a case on BlueXP, the "Create a case" button is not clickable.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.