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Restore from volume is failing in BlueXP with error 'jwt expired'

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Category:
cloud-manager
Specialty:
bluexp
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Applies to

  • BlueXP
  • Cloud Backup Service (CBS)

Issue

Restoring from volume result in following error

"log":"[2022-12-07T13:55:27.564] [got] [ERROR] [d7fMjDbA] file:...opt.netapp.cbs.server.utils.got.js Received error status: 401 from: https://cloudmanager.cloud.netapp.com/cbs-backend/api/account/account-XXXXXX/v1/jobs/3bb00a28-7e02-4387-a709-582646dacb3b Message: jwt expired Response-Time: 909\n","stream":"stdout","time":"2022-12-07T13:55:27.565625148Z"} {"log":"[2022-12-07T13:55:27.565] [server] [ERROR] [d7fMjDbA] file:...opt.netapp.cbs.server.app.js Unhandled Rejection at: {} reason: RequestError: jwt expired\n","stream":"stdout","time":"2022-12-07T13:55:27.568909033Z"}

 

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