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Onprem RHEL 8 connector is failing during the network checks

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23
Visibility:
Public
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0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP
  • Connector

Issue

  • When installing a new onprem connector using RHEL8, the installation fails the network checks
    • [root@connector]# ./BlueXP-Connector-Cloud-v3.9.42 --proxy <proxy url> --cacert <path of cacert>
      [✔] Detect container runtime Container runtime detected : podman
      [✔] Verifying root permissions
      [✔] Verifying memory OK
      [✔] Verifying CPU OK
      [✔] Verify Podman socket service is enabled OK
      [✔] Verify Podman socket service is running OK
      [✖] Verifying network Failed validating network prerequisites
      .---------------------------------------------------------------------------------------------------------------.
      | URL                                                        | status                                           |
      |------------------------------------------------------------+--------------------------------------------------|
      | https://support.netapp.com                                 | self signed certificate in certificate chain     |
      |------------------------------------------------------------+--------------------------------------------------|
      | https://cloudmanager.cloud.netapp.com/tenancy/health       | self signed certificate in certificate chain     |
      |------------------------------------------------------------+--------------------------------------------------|
      | https://stream.cloudmanager.cloud.netapp.com               | self signed certificate in certificate chain  |
      |------------------------------------------------------------+--------------------------------------------------|
      | https://cloudmanagerinfraprod.azurecr.io                   | self signed certificate in certificate chain   |
      |------------------------------------------------------------+--------------------------------------------------|
      | https://production-artifacts.cloudma...oud.netapp.com | self signed certificate in certificate chain   |
      '---------------------------------------------------------------------------------------------------------------'
      
      
  • Example proxy log
    • swchb621-cmp mwg: %PROXY_LOG: 100.110.163.25:40638 72.152.167.193 "Undefined" [20/Dec/2024:15:33:27 +0000] "CONNECT cloudmanagerinfraprod.azurecr.io:443 HTTP/1.1" 200

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