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Notification Email : "Connector is down and must be restarted" is sent at 11th,February,2025

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Applies to

  • BlueXP
  • Notification Email is sent at 11th Feb 2025

Issue

Notification Email below is sent from BlueXP.

Your Connector xxxxxx isn't running. This affects BlueXP services, including the availability of Cloud Volumes ONTAP
This Connector manages xx Cloud Volumes ONTAP working environments. Those Cloud Volumes ONTAP working environments are at risk of shutting down after losing communication with the Connector for longer than 14 days. 
This applies to all Cloud Volumes ONTAP systems that use PAYGO licensing and systems that use capacity-based BYOL licensing. The Connector should remain running so that it can refresh the licenses on your Cloud Volumes ONTAP systems each day.

 

 

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