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Failed to Initialize UI after manual AWS connector installation

Views:
113
Visibility:
Public
Votes:
1
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP
  • Amazon Web Service (EC2 instance)

Issue

  • After installing a connector on AWS host, the UI displays the following error message :

Failed to initialize UI: Service Unavailable

  • Connector CLI shows only 3 containers :

[root@connectorvm ~]# podman ps -a
CONTAINER ID  IMAGE                                                                                     COMMAND     CREATED      STATUS      PORTS                                     NAMES
d1a8dda5ef65  cloudmanagerinfraprod.azurecr.io/cloudmanager_traefik:production-423d129-33-S                         2 hours ago  Up 2 hours  0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp  cloudmanager_traefik
fb8a2be0957f  cloudmanagerinfraprod.azurecr.io/cloudmanager_static-file-server:production-9f383dd-76-S              2 hours ago  Up 2 hours                                            cloudmanager_static-file-server
7dd42abf67c0  cloudmanagerinfraprod.azurecr.io/cloudmanager_credentials:d7c8e76-80-S                                2 hours ago  Up 

  • SM2.logs :

{"level":"error","message":"Failedrequest /occm/api/occm/system/about error: Request failed: connect ECONNREFUSED127.0.0.1:3001","timestamp":"2024-10-09T05:28:16.002Z"}

{"level":"error","message":"Failed request/occm/api/occm/system/about error: Request failed: connect ECONNREFUSED127.0.0.1:3001","timestamp":"2024-10-09T05:28:26.012Z"}

{"level":"error","message":"Failed request/occm/api/occm/system/about error: Request failed: connect ECONNREFUSED127.0.0.1:3001","timestamp":"2024-10-09T05:28:35.991Z"}

 

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