Creating connector fails if it cannot connect to required endpoints
Applies to
- NetApp BlueXP
- Amazon Web Service (AWS)
- Network settings do not allow connector to connect to the required endpoints in Create a Connector in AWS from BlueXP
Issue
- Creating connector fails with error:
{"message":"Instance is ready","priority":"success"}
{"message":"Waiting for agent to be active...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Failed to deploy connector.","priority":"error"}
{"message":"Connector is not ready. Attempts exhausted.","priority":"error"}
{"message":"Error: Connector is not ready. Attempts exhausted.\n at n.project
- In BlueXP, connector status is Pending
- In AWS Management Console, connector is successfully deployed as EC2 instance