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Connector deployment to AWS is failed and showing as Inactive on BlueXP

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cloud-manager
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Applies to

  • BlueXP
  • Amazon Web Service(AWS)

Issue

  • The connector deployment to AWS is failed with error and showing asInactiveon blueXP.

Instance is ready
Waiting for agent to be active...
Polling connector status...
Polling connector status...
Polling connector status...
Polling connector status...
.....
Failed to deploy connector.
Connector is not ready. Attempts exhausted.
Error: Connector is not ready. Attempts exhausted. at n.project

  • The instance is running on AWS, but docker services are not been created which can check by 'docker ps' command.
  • One entry of 172.17.0.0/16 is added to the AWS VPC route table as the local environment (eg:on-prem cluster) is using that network.

 

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