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Can NSS account registered with BlueXP be changed to account with different domain

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Applies to

  • NetApp BlueXP
  • NetApp Support Site (NSS) account
  • Register NSS account of the vendor that outsourced maintenance then delete existing NSS account

Answer

  • Yes, NSS account of the vendor that outsourced maintenance can be registered with BlueXP even if the email domain of the account is different.
  • After the registration, existing NSS account can be deleted from BlueXP.
Note:
  • The NSS account trying to register with BlueXP must be customer-level account, not partner-level. 
  • NSS account-level can be confirmed as Access Level in My Profile from NetApp Support Site.

Additional Information

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