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CVO upgrade wizard in BlueXP prompts for NSS registration which then gets stuck

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Category:
cloud-manager
Specialty:
bluexp
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Applies to

  • BlueXP
  • Cloud Volumes ONTAP

Issue

  • BlueXP CVO upgrade wizard redirects to NSS registration which gets stuck with serial number registration seen "in-progress" from HAR file:

POST https://api.bluexp.netapp.com/ipa/serial-number/9082XXXXXXXXXXX/registration-status
 {
  "status": "S002",
  "statusDescription": "in-progress",
 }

  • Issue is experienced even after removing the WE from BlueXP, removing the NSS credential, adding the NSS credential back and rediscover the WE in BlueXP

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