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CVO shows as failed on My Working Environment Tab in BlueXP

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Category:
cloud-volumes-ontap-cvo
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cloud
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Applies to

  • BlueXP
  • Cloud Volumes ONTAP (CVO)

Issue

  • CVOs are accessible via SSH
  • Unable to manage CVO through BlueXP and not able to perform any restore operation

In the logs we see the following errors:
 
SERVER.LOG
DATE UTC ERROR [Working Environment] [1abc2def3ghi4jml5opq6rst7uvw8yz9] [NAME] (oncloud-akka.actor.default-dispatcher) [AzureHaDescribeFlowExecutor:93] Error while retrieving providerProperties for working environment Vsa Working Environment [id: VsaWorkingEnvironment-AbCdEf, name: COMPANYCloudStorage, ip: 10.X.XX.XX,10.X.XX.XX]
com.netapp.oncloud.simplicator.client.common.SimplicatorBadRequestException: management.azure.com: Name does not resolve
 
 
OCCM-JSON.LOG
{"log":"DATE UTC ERROR [Working Environment] [1abc2def3ghi4jml5opq6rst7uvw8yz9] [NAME] (simplicator-akka.actor.default-dispatcher) [SimplicatorServerActor:XXX]***Simplicator request to  http://localhost:8080/AzureProtocol/...eSubscriptions failed: management.azure.com: Name does not resolve\n","stream":"stdout","time":"DATE"}
 
CVO shows as failed on My Working Environment Tab in BlueXP
 
CVO shows as failed on My Working Environment Tab in BlueXP

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