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BlueXP is not able to add or discover a working environment in AWS

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cloud-manager
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bluexp
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Applies to

  • NetApp Cloud Volumes ONTAP (CVO)
  • NetApp Cloud Manager (Connector)
  • Amazon Web Services (AWS)
  • BlueXP

Issue

  • An existing Connector fails to discover an CVO HA pair environment
  • BlueXP shows the following errors
 
BlueXP is not able to add or discover a working environment in AWS
 
  • On deleting and recreating the connector, the new connector hangs to discover the environment
  • The Connector server.log contains the following error:

2023-03-11 06:12:37,161 UTC ERROR [Discover                      ] [8babbe70-6b94-4931-8e6e-b0a62cc0d51b] [0NPXOXXcRj   ] [XXXXXX XXXXXXXX] (simplicator-akka.actor.default-dispatcher-60) [SimplicatorServerActor:291] Simplicator request to   http://localhost:8080/AwsProtocol/describeInstancesWithFilter?region=eu-central-1 timed out
com.amazonaws.SdkClientException: Unable to execute HTTP request: Connect to ec2.eu-central-1.amazonaws.com:443 [ec2.eu-central-1.amazonaws.com/10.108.152.113, ec2.eu-central-1.amazonaws.com/10.108.151.57, ec2.eu-central-1.amazonaws.com/10.108.150.169] failed: connect timed out

 

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