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BlueXP connector goes inactive intermittently

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bluexp
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Applies to

  • BlueXP
  • Cloud Volume Ontap(CVO)

Issue

  • BlueXP connector goes inactive from SaaS UI intermittently and triggers an email alert as "BlueXP connector is down" and comes back online after some time.
  • The working environment shows as failed status.
  • Paygo and Capcity-Based license CVO shutdown. (connector down over 14 days)

 

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