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BlueXP can't display information from several tabs. "No data was found"

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Category:
cloud-manager
Specialty:
bluexp
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Applies to

  • NetApp BlueXP (formerly Cloud Manager)
  • NetApp Cloud Volumes ONTAP (CVO)
  • BlueXP SaaS features and services

Issue

BlueXP doesn't display information from several SaaS features or services.
  • From Volumes tab:
    BlueXP can't display information from several tabs
     
  • From Dashboard:
    BlueXP SaaS features and services
     
  • From Tiers:
    BlueXP can't display information from several tabs. "No data was found"
  • The expected services are correctly configured, running and they are displayed on System Manager.
  • The issue only affects BlueXP, for every user and account.
  • No error is seen on the GUI when opening the tabs.
  • Additionally, a generic network or timeout error can be seen when gathering OCCM logs from the GUI:gathering OCCM logs from the GUI
    BlueXP SaaS features and services

 

 

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