BlueXP Connector deployment fails in network environment which disallow internet access

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Views:: 58

Visibility:: Public

Votes:: 0

Category:: cloud-manager

Specialty:: cloud

Last Updated:

Applies to

BlueXP Connector
Adding Proxy Server setting at deployment

Issue

When installing BlueXP Connector with proxy setting in network which strictly limit the access to internet, deployment fails with following error.

...
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Polling connector status...","priority":"info"}
{"message":"Failed to deploy connector.","priority":"error"}
{"message":"Connector is not ready. Attempts exhausted.","priority":"error"}
{"message":"Error: Connector is not ready. Attempts exhausted.
    at n.project (https://cloudmanager.netapp.com/static/js/AddConnector.c994b6e5.chunk.js:1:2342)
    at n._next (https://cloudmanager.netapp.com/static/js/6270.5bfd78ff.chunk.js:1:5679)
    at n.next (https://cloudmanager.netapp.com/static/js/9185.230bb383.chunk.js:2:2921)
    at e.notifyNext (https://cloudmanager.netapp.com/static/js/7469.21e2bffa.chunk.js:1:6087)
    at n._next (https://cloudmanager.netapp.com/static/js/6270.5bfd78ff.chunk.js:1:2943)
    at n.next (https://cloudmanager.netapp.com/static/js/9185.230bb383.chunk.js:2:2921)
    at https://cloudmanager.netapp.com/static/js/6270.5bfd78ff.chunk.js:1:6962","priority":"error"}