Backups in Cloud Manager are showing as Failed or Unknown
Applies to
- Cloud Manager
- Cloud Backup
Issue
- The Cloud Backup page in Cloud Manager shows backups in either Failed or Unknown status.
- Further, no new backups can be initiated.
2021-07-09 20:32:44,511 UTC ERROR [Update Backups Info for Rest supported to Cloud Backup service] [2mBxRHbj] [ ] [System ] (simplicator-akka.actor.default-dispatcher-82) [Server:33] failed to send request with status: 500 and error: {2021-07-09 20:32:44,517 UTC ERROR [Update Backups Info for Rest supported to Cloud Backup service] [2mBxRHbj] [ ] [System ] (simplicator-akka.actor.default-dispatcher-84) [SimplicatorServerActor:282] ******************** Simplicator request to http://localhost:8080/OntapRestProto...StoreSnapshots failed: {2021-07-09 20:32:44,519 UTC ERROR [Update Backups Info for Rest supported to Cloud Backup service] [2mBxRHbj] [ ] [System ] (oncloud-akka.actor.default-dispatcher-4) [AwsCloudBackupInfoExecutor:340] Failed in updating volumes info cvo: the_CVO, vol: CIFS_volume, endpointUuid: 2d508910-8844-4927-xxx-xxxxxxxx {2021-07-09 20:32:44,521 UTC INFO [Update Backups Info for Rest supported to Cloud Backup service] [2mBxRHbj] [ ] [System ] (oncloud-akka.actor.default-dispatcher-4) [AwsCloudBackupInfoExecutor:364] vsa the_CVO result Updated Backups: List()