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Why do I see the message 'We can't find your environment' in BlueXP when navigating to Insights > Observability?

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Category:
cloud-insights
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oci
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Applies to

  • BlueXP
  • Cloud Manager
  • Cloud Insights (CI)
  • Cloud Volumes ONTAP (CVO)

Question

  • BlueXP > Insights > Observability Error displayed:  We can't find your environment when accessed from cloudmanager.netapp.com/console.bluexp.netapp.com
  • what does it mean?

Cloud Volumes ONTAP (CVO)

Answer

  1. Login to https://bluexp.netapp.com
  2. Go to Observability
  3. Click: Go to Cloud Insights

Netapp BlueXP

Additional Information

Alternate way to proceed to existing CI tenant from cloudmanager.netapp.com/console.bluexp.netapp.com is to modify the gateway redirection URL by removing everything after /service/ as highlighted:

Netapp BlueXP

 

 

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