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WS failed to connect to ONTAP data collector with multiple cluster management LIF

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Applies to

  • Workload Security(WS)
  • Cloud Insight Services(CI)
  • ONTAP 9.x
  • ONTAP SVM Data collector

Issue

  • WS ONTAP Data collector failed to connect via cluster management IP
  • GUI Error: Failed to determine ONTAP type for [hostname:<cluster_management_IP>, subDataSourceName:<cluster_name>]. Reason: Connection error to Storage System <cluster_management_IP>:Remote host terminated the handshake
Remote host terminated the handshake
  • Checked the port connectivity between linux WS agent and ONTAP which worked fine
  • SSH from the WS agent towards the ONTAP cluster mgmt IP fails

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