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SWS ONTAP SVM data collector failed with not authorized error for domain users

Last Updated:

Applies to

  • Software Workload Security (SWS)
  • Cloud Insight Services(CI)
  • ONTAP 9.13.1Px


  • SWS ONTAP SVM data collector failed with not authrorized error for domain users assigned with the csrole as per the documentation
  • Error on  SWS GUI:

Failed to determine ONTAP type for [hostname: <cluster_IP>,subDatasourceName <SVM_name>.Reason: Not authorized for that command

  • A local user (csuser) with the same csrole worked fine
  • In the SWS agent datasource log (dsc.log) there are repeated entries as “Ontap type is not decided
  • ONTAP apache_access.log shows “system-get-version” zapi call is not getting accessed for an AD user with csrole

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