Skip to main content
NetApp Knowledge Base

OnCommand Insight Cisco datasource fails with "Failed to discover the USM Engine ID"

Views:
224
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight
  • Cloud Insights
  • Cisco Switch datasource

Issue

OnCommand Insight or Cloud Insight reports an error collecting from the datasource similar to the following:

Failed to discover the USM Engine ID at xx.xx.xx.xx/161. Please check if the device is online.

 

The acquisition logs show the following error:

2022-07-21 17:36:15,465 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 1: <datasource_name> [Error connecting] - Failed to discover the USM Engine ID at xx.xx.xx.xx/161. Please check if the device is online. ([Device name xx.xx.xx.xx]

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device