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NetApp Knowledge Base

EMC Solutions Enabler data collector fails inventory collection in Cloud Insights, with error: "unknown code"

Last Updated:

Applies to

  • Cloud Insights (CI)
  • EMC Solutions Enabler (SE) data collector


  • When monitoring an EMC storage array via a Solutions Enabler data collector in Cloud Insights, inventory collections throw an error:
    unknown code
  • The SE client and server are confirmed to both at the same version


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