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Cloud Insight data collector failing to collect performance data due to missing "java64" directory in RAU for Hitachi data source

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Category:
cloud-insights
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oci
Last Updated:

Applies to

Cloud Insight (CI)
Remote Acquisition Unit (RAU)
 

Issue

Error:
 
2020-04-24 07:52:46,851 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource]      Error 1 out of 2: Hitachi [Internal error] - Cannot run program ""C:\Program Files\Cloud Insights\Acquisition Unit\java64\bin\java"" (in directory "C:\Program Files\Cloud Insights\Acquisition Unit\log\runtime\Hitachi\storageperformance_1587707565858"): CreateProcess error=2, The system cannot find the file specified ([Device name 471189]: Cannot run program ""C:\Program Files\Cloud Insights\Acquisition Unit\java64\bin\java"" (in directory "C:\Program Files\Cloud Insights\Acquisition Unit\log\runtime\Hitachi\storageperformance_1587707565858"): CreateProcess error=2, The system cannot find the file specified)

 

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