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Cloud Insights EMC VNX Data Collector fails with "Error during parse of results from CLI" due to special characters in the password

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cloud-insights
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Applies to

  • Cloud Insights
  • Dell EMC VNX Unified Data Collector

Issue

When configuring the Dell EMC VNX Unified Data Collector, the collector fails with the error: Inconsistent Data retrieved / Error during parse of results from CLI.

Cloud Insights EMC VNX Data Collector fails

 

In the recording root/log_sample.log file, the error seen is:

2023-02-27 16:45:30,708 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] <datasource_name> [Inconsistent data retrieved] - Error during parse of results from CLI (Error during parse of results from CLI)

And in the recording <unix_date>/recording_foundation_<name-or-ip>.dat file, an error similar to the following is seen:

<<< REQUEST >>>
/opt/Navisphere/bin/naviseccli -h xx.xx.xx.xx -User <username> -Password *******)******* -Scope 0 -port 443 networkadmin -get
<<< REQUESTEND >>>
<<< RESPONSE >>>
<<< SUMMARY STATUS=2 STDOUT=16-16 STDERR=53-251 >>>
<<< STDOUT >>>

<<< STDOUTEND >>>
<<< STDERR >>>
bash: -c: line 0: syntax error near unexpected token `)'    
bash: -c: line 0: `/opt/Navisphere/bin/naviseccli -h xx.xx.xx.xx -User <username> -Password *******)******* -Scope 0 -port 443 networkadmin -get'

<<< STDERREND >>>

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